Applied capability
Every module requires an RCA decision, rationale or structured problem-solving response.
RPG RCA–8D ACADEMY
Turn recurring problems into verified corrective action.
A detailed interactive practitioner course for people who investigate failures and manage corrective action. Work through evidence, causal logic, action selection and effectiveness decisions—not passive slide reading.
Individual access £49.99. No VAT is charged. Includes the practitioner workbook, final assessment and certificate.More than awareness: a controlled practitioner record.
Immediate coaching
The guidance engine highlights missing evidence and explains what needs attention.
Reusable workbook
The learner can download a completed practitioner workbook containing their structured investigation evidence.
Verified result
Controlled progression, protected assessment, attempt history and public certificate verification support assurance.
INTERACTIVE DECISION LABS◆ ◆ ◆ ◆ ◆ ◆
Practise the judgement an RCA leader actually needs.
Triage decision
Decide whether an event needs correction only, containment, or a controlled 8D investigation.
Problem-definition builder
Choose evidence that sharpens the problem statement without introducing an assumed cause.
Three-direction 5 Why
Trace occurrence, escape and system-prevention pathways and identify where evidence is still missing.
Human-factors review
Distinguish individual action from the conditions and controls that shaped it.
Action-strength comparison
Select controls that act directly on verified causes and reject weak administrative substitutes.
Effectiveness gate
Decide whether results demonstrate sustained improvement or require the case to remain open.
COURSE CONTENT
Approximately 180 minutesTen detailed modules
Triage and investigation threshold
Separate correction, containment and structured investigation; decide when an 8D response is proportionate.
Build the team and scope
Define authority, roles, expertise, boundaries and decision ownership before causal analysis begins.
Define the problem precisely
Use is/is-not logic and evidence to describe what, where, when, extent and impact without embedding an assumed cause.
Contain and protect
Select immediate controls that protect customers and operations while preserving evidence and avoiding new risks.
Analyse occurrence, escape and system causes
Use three-direction 5 Why analysis to test how the problem occurred, escaped detection and was enabled by the management system.
Human and organisational factors
Examine task design, competence, workload, supervision, interfaces and error-likely conditions without defaulting to blame.
Select corrective actions
Compare solution strength and choose actions that address verified causal mechanisms rather than symptoms.
Implement and validate
Assign ownership, control change, confirm implementation and validate that each action performs as intended.
Review extent of condition
Test where else the same causes, controls or failure pathways could exist across products, processes and sites.
Verify effectiveness and close
Set leading and lagging measures, review sustained results independently and reopen the case when evidence is insufficient.
COMPETENCE NOTE
Training supports—but does not alone prove—RCA practitioner competence.
Organisations should also evaluate relevant education, investigation experience, observed performance, authority and continuing professional development before assigning an RCA leader.
INCLUDED WITH THE £49.99 COURSE
Leave with a completed RCA practitioner workbook—not just a score.
Each structured decision is retained as controlled learning evidence. After passing, the learner can download a consolidated workbook alongside the verifiable certificate.
- Investigation triage and D1 team record
- 5W2H problem definition and evidence plan
- Containment design and validation record
- Completed three-direction 5 Why analysis
- Human-factors and corrective-action decisions
- Implementation, extent and effectiveness evidence