Cookie Policy

Last updated: 20 August 2026

This Cookie Policy explains how RPG Excellence uses cookies and similar technologies on our website and RPG Intelligence platform.

It should be read together with our Privacy Notice, which explains how we process personal data more generally.

1. What are cookies?

Cookies are small text files that websites can store on your browser or device. They may be used to enable website functionality, maintain secure sessions, remember preferences, measure website performance or support other online services.

Similar technologies may also store information on, or access information from, your device. These can include local storage, session storage, tracking pixels, scripts, tags and other storage or access technologies.

UK rules do not apply only to traditional cookies. They can also apply to other technologies that store information on or access information from a user's device.

2. Who uses these technologies?

RPG Excellence operates the RPG Excellence website and the RPG Intelligence platform.

We may use our own technologies and, where necessary, technologies provided by carefully selected service providers.

Questions about cookies, privacy or your preferences can be sent to:

RPG Excellence
Privacy contact: info@rpgexcellence.com

3. Categories of cookies and similar technologies

The technologies used on RPG Excellence services may fall into the following categories.

Strictly necessary

These technologies are required for essential website or platform functionality.

They may be used for purposes such as:

• user authentication and secure login;
• maintaining an authenticated session;
• security and fraud prevention;
• load balancing and service reliability;
• remembering privacy choices;
• enabling functionality specifically requested by the user; and
• protecting accounts and infrastructure.

Where a technology is strictly necessary for a service requested by the user, consent may not be required under applicable cookie rules.

Preferences and appearance

These technologies may remember choices about how the website or platform appears or behaves, such as language, interface settings or other preferences.

Some preference technologies may fall within an applicable legal exception where they are used solely to provide an appearance or functionality preference selected by the user.

Where a preference technology falls outside an applicable exception, we will seek consent where required.

Analytics and statistical measurement

We may use limited analytics or statistical technologies to understand how our website and services perform and how they are used.

Depending on the technology, configuration and purpose, certain statistical uses may be permitted without consent under an applicable legal exception, subject to the relevant legal conditions.

Where an exception does not apply, analytics technologies will be treated as non-essential and will not be activated until the required consent has been obtained.

Where required, users will be given a simple way to object to or disable statistical technologies that are operated under an applicable exception.

Marketing and advertising

Marketing, advertising, cross-site tracking, behavioural profiling or similar technologies are considered non-essential.

RPG Excellence will not intentionally activate such technologies before obtaining valid consent where consent is legally required.

4. Consent and legal exceptions

Where a cookie or similar technology is not covered by an applicable legal exception, we will seek consent before storing information on or accessing information from your device.

Consent must be freely given, specific and informed, and users must be able to make a genuine choice.

Refusing non-essential technologies should be as straightforward as accepting them.

Users should not be prevented from accessing core RPG Excellence services solely because they decline non-essential analytics or marketing technologies, unless a lawful and transparent service model expressly provides otherwise.

5. Cookie consent controls

Where consent is required, RPG Excellence may provide a cookie banner or preference tool that allows users to:

• accept applicable non-essential technologies;
• reject applicable non-essential technologies;
• review available categories;
• change preferences; and
• withdraw consent later.

Essential technologies required for security, authentication or requested functionality cannot normally be disabled through the consent tool because the relevant service may not function correctly without them.

6. Remembering your cookie choice

We may store a privacy or consent preference on your device so that we do not need to ask for the same choice on every page or visit.

This preference is used to remember whether applicable non-essential technologies may be activated.

We may ask you to confirm your preferences again where:

• your stored preference expires;
• our use of cookies or similar technologies materially changes;
• we introduce a materially different purpose or third party;
• the law or regulatory guidance changes; or
• we otherwise need fresh consent for a particular processing activity.

7. RPG Intelligence authentication and security

RPG Intelligence may use storage or access technologies that are necessary to authenticate users, maintain secure sessions, protect accounts and prevent unauthorised access.

These technologies are part of the security and operation of the authenticated service and may be required for the platform to function.

Logging out, clearing browser storage or blocking necessary technologies may end an authenticated session or prevent parts of RPG Intelligence from working correctly.

8. Third-party technologies

Some functionality may depend on technology supplied by third parties, such as authentication, infrastructure, analytics, payment, communications or embedded-service providers.

Where third-party technologies are used, we aim to understand what information they store or access, why they do so and whether consent or another legal condition is required.

Where consent is required for a third-party technology, it should not be activated until the relevant consent has been obtained.

Where applicable, our consent information should identify the relevant third party and explain the purpose for which the technology is used.

9. Current cookie inventory

The exact cookies and similar technologies used by RPG Excellence may change as services evolve.

A production cookie inventory should identify, where applicable:

• the cookie or technology name;
• the provider;
• its purpose;
• its category;
• whether it is first-party or third-party;
• how long it persists;
• whether consent is required; and
• any relevant third-party privacy information.

RPG Excellence intends to keep this information under review as the website and platform develop.

10. How long cookies remain

Some technologies are session-based and expire when the browser session ends. Others may remain on the device for a defined period so that a preference or function can be remembered.

We aim to use retention periods that are proportionate to the purpose of the relevant technology.

Technologies should not be retained indefinitely where a shorter period would reasonably achieve the intended purpose.

11. Browser controls

Most browsers allow users to view, block or delete cookies and other stored website data.

Browser settings vary between providers, so you should consult your browser's help or privacy settings for instructions.

Blocking strictly necessary cookies or browser storage may prevent some website or RPG Intelligence functionality from operating correctly.

12. Changing or withdrawing consent

Where processing relies on consent, you may withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Where a cookie settings or consent control is available on the website, you can use that control to update your preferences.

You may also contact us at info@rpgexcellence.com if you have questions about how our cookie controls operate.

13. Personal data and cookies

Some cookies or similar technologies may involve the processing of personal data, such as IP addresses, online identifiers, account identifiers, device information or usage information.

Where personal data is processed, our Privacy Notice also applies.

14. Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in the technologies we use, changes to our services, legal developments or regulatory guidance.

The latest version will be published on this page and the "Last updated" date will be revised where appropriate.

15. Contact us

Questions about this Cookie Policy or RPG Excellence cookie practices can be sent to:

RPG Excellence
Privacy contact: info@rpgexcellence.com